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Lan and the Lifesigns Team

Hi Nar,
Now I am back to work and have time to reflect on the ACS expedition.

Firstly I just want to say, thank you to yourself Raj and Kamal for providing first class support throughout all aspects of the trip. The loyalty and integrity of you and your team is why we at Lifesigns will continue to keep working with you and Narba Treks whilst we are operating in Nepal. Please could I ask that you pass on this email to both Raj and Kamal to ensure that they know my personal feelings and also the thoughts of Lifesigns.Breaking it down for your ease of reading I am going to discuss each part individually: Arrival in country.

It is always good to see you and your team on arrival to the airport and the assistance that you give to ensure the first moments in Nepal our students and leaders are safe and the transportation is checked and safe. It is also important that you come back to the backpackers so that we can introduce you and your team and that you assist with the initial briefing.

Project:
This year's project site was well organized by yourself and the only area that I would ask that we look at is the towels that are used to dry the dishes etc. If possible it would be good that they are washed at the end of each day as they do become dirty and harbour lots of germs. Apart from this EVERYTHING was well organised, restacked and maintained which was apparent in the fact that team 1 had no illnesses throughout this phase. I cannot see any other areas that need to be changed just that we maintain this standard for all other trips.

The day trek is very good as is the visit to your family. This is an important part of the trip visiting a traditional Nepalis family as long as they are happy to receive us. The cook and assistant cook were very good and the team enjoyed that they got the chance to assist with the cooking and this was reflected in the evaluation forms. The cooks once again need to be continually keeping their areas clean and Mark and Shefika mentioned that they felt sometimes the cooks did not give the dishes enough attention so this needs to be checked.

Trek:
The trek was very good and Raj worked hard to ensure him and the team integrated with our students and provided a safe and friendly atmosphere. Please pass on my thanks and again see no areas for improvement. The team loved Raj's and Kamal's personalities and the leader team FOUND THEM TO BE 100% PROFESSIONAL.

The Kathmandu phase: Although we run this ourselves it is always good to know you are at the end of the phone if needed.

Return:
Nar you always there to assist with the return to the airport and it is great that you see us safely to the airport.

In Summary:
Throughout the expedition you are 100% supportive and ready to assist with any situation and of course with any medical requirements, thank you this year for assisting Mark it was much appreciated. If there is anything we can do from our side please let me know.

Nar, could I please ask you to let us know when Raj does his advanced guide course and can he get any photos so we can put it in our newsletters. Also Raj mentioned me running a first aid course for your team so I will look in to this and work out when is good.

Thank you once again, regards
Ian and the Lifesigns Team

2017-05-08 09:19:34

Contact Information

Narba Treks & Expedition (P) Ltd.
P.O.Box 2369, Thamel, Kathmandu, Nepal
Phone: 977-1-4215403
Cell: 977-9841342188, 977-9841600542
Email: narba@hotmail.com, narba2003@yahoo.com

 

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